Posted by & filed under Value Proposition - Our Process.

Initial Conversation

  • Understand client needs
  • Describe process
  • Address questions

Site Visit

  • Tour all patient areas
  • Review proposed work area
  • Understand limitations/preferences

Proposal Process

  • Provide multiple service options
  • Develop suggested service schedule

Program & Schedule Selection

  • Adjust schedule based on facility preference

Service Delivery

  • Communicate to all affected departments
  • Deliver consistent team service (uniforms, branded truck, team leader)

Customer Feedback

  • Gather results and customer feedback (done by team leaders with pre-printed cards)

Reporting

  • Collect, review and format data
  • Deliver to client within 72 hours

Sponsor Follow-Up

  • Ensure quality satisfaction
  • Gauge on-going interest
  • Obtain facility referrals

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